Place phone calls to potential clients from our computerized directory

Perform script (with necessary adjustments) to ensure consistency of sales program

Answer potential clients’ questions about home improvement projects or goals

Generate between 3 and 5 sales leads per day

Set appointments with prospective customers based on our associates’ schedules

Maintain computer, telephone and other equipment

Train other telemarketers when required

Communicate any problems, concerns or questions to supervisory staff

Refer customer complaints to supervisor for quality control

Communicate respectfully and politely with potential customers at all times

Telemarketer skills

High school diploma/GED required

Minimum 3 years’ experience in sales (lead generation preferred)

2+ years’ experience telemarketing a plus

Excellent phone manner and articulation

Ability to type minimum 40 WPM (words per minute)

Results-driven and willing to work on commission basis

Ability to cope with rejection on a daily basis